Take control of your telecoms

Why?
  • Significant cost saving because using data to make a call is cheaper than voice
  • Minimal installation cost because the system in hosted in the cloud.
  • The cloud never goes down or get stolen, so no risk of losing communications because of theft or damage
  • Cloud systems  provide improved scalability, flexibility and functionality
  • Proper management information can be extracted in reporting format to manage phone utilisation/abuse
Make calls using data (VOIP) through our PABX (Private Automated Branch Exchange)

Overview

Reliable and simple telephony solutions

 

Reduce your Phone Bill 

- Data is much cheaper than voice

- Remote workers or employees on the go can call free of charge.

A PBX That Doesn’t Break the Bank

- scale easily

- no per extension license fee

- self host or run on own hardware

CHECK YOUR ACCOUNT ON THE GO

Our simplified dashboard gives you a summary of your entire account in one glance. See your call volumes, cost and credit status and even a breakdown of the numbers dialed

 

​CHOOSE HOW YOU PAY

Pre-paid or post-paid – the choice is yours. Pre-paid airtime means you control exactly how much you spend. Post-paid means you’ll never have to top up. Either way, with your account details available 24/7 online, there’ll be no nasty surprises at the end of the month

MANAGE YOUR INVOICES WITH EASE

All your account details, invoices and statements are available online at all times. They’re backed up in the cloud, so they’ll never get lost, and are searchable, downloadable and easy to read.

MANAGE YOUR SYSTEM ON THE GO

With our system you’ll be able to manage your PBX’s functions and its day-to-day operations from wherever you are, at no extra cost. Detailed reports, real-time monitoring, call tracking, and trend data are just a few of the tricks.

With geographic landline number porting, you can keep your number no matter what service provider you use.​

Make calls anywhere using Android, iPhone, Mac & Windows

Use Softphone to Make and Receive Calls: You can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even while out of the office.

Integrates with Office 365, Google, Outlook & Others!

Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journalling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities.

Customizable automation features ensure your calls are answered, routed and handled correctly every time. Updating and changing your menus, media and routing are easily done from the user-friendly interface on your platform.

According to a study performed by Forbes Magazine,

81% of CEOs see a mobile workforce as being strategically important.... 

86% say having a clear vision of how to leverage mobile technologies can create a competitive advantage. 

© AIIM 2019, www.aiim.org

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© 2020 CARACAL SOFTWARE SOLUTIONS